Resolved - All emails have passed through the queue and are being delivered as expected. (09:42 UTC — Nov 7)
Monitoring - Emails are now being successfully sent by Cartwheel. We are continuing to monitor the situation. (09:10 UTC — Nov 6)
Investigating - An issue with our email vendor has caused all emails from Cartwheel to be disabled temporarily. Emails unable to be sent will be recorded and delivered when functionality is restored. (08:40 UTC — Nov 6)
Last updated: November 7, 2025 at 11:47 AM UTC