Resolved - Remaining invoices missing PDFs have been reprocessed. We are continuing to monitor the situation. (12:53 UTC — Jun 8)
Investigating - Additional invoices were identified that were still missing PDFs. Cartwheel is processing these invoices to generate PDFs. (11:55 UTC — Jun 8)
Investigating - Another customer alerted us that their invoices were still missing PDFs. More investigation is required. (11:48 UTC — Jun 8)
Resolved - The fix has been deployed; new invoices will receive PDFs as expected. (09:19 UTC — Jun 5)
Investigating - Invoices that were previously missing PDFs have had their PDFs generated and attached. (08:43 UTC — Jun 5)
Investigating - Certain scenarios filtered invoices from receiving PDFs. A solution has been identified and is being deployed. (08:41 UTC — Jun 5)
Investigating - Our team has discovered an issue with invoice PDF generation; some invoices are not receiving PDF versions generated by Cartwheel. No other functionality within Cartwheel appears to be affected at this time. (08:15 UTC — Jun 5)
Last updated: June 8, 2026 at 2:32 PM UTC